Cancellation Policy
Last updated: September 1, 2026
Overview
At JoyRepair, we understand that plans can change. This policy outlines how you can cancel or reschedule your service booking. We aim to be fair and flexible while ensuring our technicians' time is respected.
✅ Free Cancellation
You can cancel your booking up to 2 hours before the scheduled service time at no charge. Simply call us or send a WhatsApp message.
⚠️ Late Cancellation Fee
Cancellations made within 2 hours of the scheduled time may incur a nominal fee of ₹99 to cover the technician's travel and time allocation.
❌ No-Show Policy
If our technician arrives at your location and you are unavailable without prior notice, a no-show fee of ₹199 may apply. This covers the technician's travel and allocated time.
How to Cancel
You can cancel your booking through any of these methods:
Call Us
+91 90195 54426
7 AM - 10 PM
Send "Cancel" + Booking ID
Quick response
joyrepair2025@gmail.com
Include Booking ID
Rescheduling
You can reschedule your booking at no extra cost by informing us at least 2 hours before the scheduled time. We'll do our best to accommodate your preferred new date and time. Rescheduling is subject to technician availability.
Cancellation by JoyRepair
In rare cases, we may need to cancel or reschedule due to technician unavailability, weather conditions, or emergencies. In such cases:
- We will notify you as early as possible via phone or WhatsApp.
- We will offer an alternative date and time.
- If rescheduling is not convenient, a full refund of any advance payment will be processed.
Contact Us
JoyRepair Home Services
Phone: +91 90195 54426
WhatsApp: +91 90195 54426
Email: joyrepair2025@gmail.com