Service Warranty Policy
Last updated: September 1, 2026
3-Month Service Warranty
Every service performed by JoyRepair comes with a 3-month (90-day) warranty from the date of service completion. If the same issue recurs within the warranty period, we'll fix it at no extra cost.
What's Covered
What's Not Covered
- New issues unrelated to the original service
- Damage caused by customer misuse or negligence
- Normal wear and tear of parts over time
- Issues caused by power surges, water damage, or other external factors
- Services performed by non-JoyRepair technicians
- Customer-provided materials or parts
- Cosmetic damage unrelated to the service
- Issues arising more than 3 months after service completion
AMC Customers — Extended Warranty
Customers with active AMC plans receive extended warranty benefits:
Basic
3 months
warranty period
Standard
6 months
warranty period
Premium
12 months
warranty period
How to Claim Warranty
Report the Issue
Contact us within the warranty period via phone, WhatsApp, or email. Mention your Booking ID and describe the issue.
Verification
We verify the service details and confirm the issue falls under warranty coverage.
Free Fix
A technician is dispatched to resolve the issue at no additional cost. Parts replacement (if needed) is also covered.
Confirmation
After the fix, you'll receive confirmation that the warranty service is complete.
Warranty Period
The warranty period starts from the date the service is marked as completed in our system. You will receive a service completion notification via WhatsApp/SMS with the date.
Contact Us
For warranty claims, reach out to us: